IT Consultancy for SMBs

Datatronix Services offers expert IT consultancy to help SMBs align technology with business goals. We assess your current infrastructure and provide tailored recommendations to enhance efficiency, productivity, and drive growth.
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Key Benefits of Professional IT services

IT teams face constant pressure to focus on strategic initiatives and increase productivity while keeping costs low. We get it. That’s why our professional services team is there to help you get the most out of your IT solution.

We offer clearly explained help and planning around all aspects of your IT with no hidden costs and no technical compromise.

IT training

IT training

Inspiring business with technology
Our training programmes are designed to help you manage internal performance, increase your competitive edge and strengthen your capacity for tomorrow.

Support
Our support doesn’t end with a training course. Our team are always on hand to give you world-class service, help and advice.

Our Trainers
All of our trainers are fully competent in the specialty they teach. 
– we promise you both technical knowledge and practical advice that will be relevant to your business.

IT Audits

Sometimes an Audit of your IT infrastructure and systems can be an essential business requirement. We’ll help you achieve this in the most cost effective and efficient way possible.

Our Auditing process

1. Review meeting
A qualified senior member of our technical team will meet with you to gain an understanding of your business needs and an overview of your setup. During the meeting they will ensure that they fully understand your business, any relevant history, and the reasons for auditing  your current IT infrastructure.
2. Performance of the Audit
Our expert team will then carry out the physical audit of your IT systems. All are well qualified to benchmark your IT infrastructure against current industry best practices. We have close partnerships with the developers of industry leading tools and our team  have adequate experience to conduct the audit.
3. Presentation of reports and findings
In this stage we will produce a detailed report of our findings and outline the current position of your IT systems, identifying any shortfalls and risks, and optionally suggest possible future improvements. This can identify whether or not, for example, everything is operating efficiently, your assets are safe, and whether IT is contributing to your business objectives.

Our Auditing options

  • Health checks
  • Cyber Security
  • Informational reports covering one or more of hardware (including telephony), software, and networking, communications
  • Interpretation of the results
  • On-going, automated informational reports
  • Remote monitoring and event management

IT infrastructure

We can help you with all stages of your ICT infrastructure lifecycle needs from initial planning, implementation right through to post installation support.

Infrastructure lifecycle
We can assist with all or part of your ICT Infrastructure lifecycle requirements

Operational scenarios
We can help to make sure your ICT infrastructure:

  • Is aligned with your business goals and supports true ROI
  • Is flexible, scalable and future proof
  • Is prepared and supported during and after office moves
  • Ensures business continuity and avoids disruption or disaster
  • Meets any growth and new business needs you may have
  • Is prepared for mergers and acquisitions

Technical Operations
We can work on our own or alongside your internal technical team to:

  • Assess how latest technology can be used to help improve business operations
  • Identify better ways to get things done, find efficiencies, and make your life easier
  • Help design and implement new infrastructure
  • Manage and implement infrastructure upgrades
  • Remote support for infrastructure through event management

IT procurement

IT Procurement works best with a supplier who is impartial, interested in your long-term success, has strong vendor relationships, and will balance cost against quality. Here’s how we can help on all fronts.

The technology we provide
We work in partnership with select hardware and software industry leading manufacturers and have top accreditations with some of the world’s largest IT brands.
Our staff are fully equipped with the most up-to-date knowledge, experience, and technical skills to help you make the right decision when choosing new computer equipment for your business.
We have the experience and expertise to handle your complete procurement process, from consultation right through to product supply. We can even assist with configuration, installation and on-going IT support – if required.

What we supply
We can identify, procure and supply your full range of ICT services, solutions and systems around:
Computers

  • Servers, Virtualisation, Backup and storage solutions, Desktop PC’s,  Laptops, Notebooks and Monitors

Networking

  • Cloud and Hybrid solutions, Hosting, wired and wireless, switches, routers, UPS, security – Firewall and VPN solutions, leased lines, and broadband

Peripherals

  • Printer solutions, keyboards, mice, scanners etc.

Communication

  • Telephone systems, VoIP handsets and accessories, PDA’s, Mobile Devices and smart phones

Other solutions

  • Operating Systems Software
  • Server Applications – Data Sharing, Email, Virtualisation, Remote Desktop, Network Management and Configuration
  • Accountancy & Office Applications
  • Anti-virus & Security – Network / Desktop
  • Remote Monitoring and Management
  • Data Backup Solutions
  • Email Utilities & Spam protection

Installation/Upgrades

 we offer a range of ICT installation and upgrade services to suit all needs, without compromising on technical quality. As much or as little help as you need Whether you’re a business that wants to fully outsource its installation, upgrade or technology refresh, or an internal IT team seeking complimentary skills – we can contribute further technical manpower or expertise to ensure the successful implementation of your project.

Our Installation and Upgrade Services
Our installation team will take ownership of your project from start to finish – from the initial planning stage, through to management of the project, right down to completion and sign-off.

Installation / Project Workflow
Our installation services typically follow three distinct stages – Preparation, Installation and Support – depending on how complex the project is or how much help you need.

IT security

We offer Secure IT for all sizes of business. Whether you’re an SMB or enterprise – we’ll cover your whole range of security needs ensuring your users and IT systems are fully protected and free from cyber threats and intrusions.

How we help
We offer a number of options and solutions so whether you’re running a business or running the ICT team, we can ensure a fit.
We cover your whole range of security needs: from audits, reviews, designing or recommending solutions, through to procurement, installation, configuration, to on-going management, monitoring and support of security. We’re experts in the following technologies:

  • Anti-spam and anti-virus
  • Email filtering and security
  • Universal threat management (UTM)
  • Securing desktop computers or servers (endpoint management)
  • Management of updates and patches
  • Managing access rights to data and information
  • Web access and content filtering
  • SSL and certificates
  • Wireless security
  • VPN and mobility
  • Cloud, hybrid and on-premise systems
  • Firewalls
  • Remote monitoring and event-driven management

Project delivery

Structured Project Management
We follow a structured approach to Project Management to ensure success – it’s that attention to detail that makes all the difference.
Whether or not you want us to undertake formal management processes on your project, we use our own internal systems to manage and verify all progress, risks, ongoing costs, quality of work, adherence to timescales, and as a reference back to your goals.

Our Project Management lifecycle

  • Strategy – understanding your needs, discussion, audits, research, advice
  • Design – review options, recommendation, business case, solution design, proposals
  • Transition – approval, purchasing, project management, installation, training, review
  • Operation – support services, monitoring, remote management, patching and updates
  • Improvement – change management, client reviews, reconsider objectives, new technologies

Backup & Continuity

Continuity, Recovery and Backup Services
There’s a lot of genuinely interesting facts about why backup and disaster recovery is important to organisations and the costs of not having this in place.
We have experience and expertise in a wide range of industry leading continuity and backup solutions, supported by close vendor relationships. This ensures we deliver resilient and failsafe solutions that will protect your business from risk.

Technologies we cover
Below is a cross section of the solutions we provide, but if you don’t see what you need, please get in touch since we cover most business needs.

  • Backups of email and other hierarchical data systems
  • Backups in virtualised environments
  • Speed of recovery
  • Simple or accelerated backup
  • Continuous backup and recovery capability
  • Continuity through highly available or redundant storage and server systems, such virtualisation
  • Cloud, Hybrid and on premise backup and recovery systems
  • Remote monitoring, testing, management and support of recovery platforms

We also provide Managed Backup and Continuity services.

Virtualisation

We offer a full range of virtualisation services from planning, design and installation for virtualised IT environments for server and desktop with advice and on-going support. Here’s how we help.

Our Virtualisation services
We have significant experience in the planning, design, implementation and support of virtualised environments using solutions, such as Citrix, VMWare, and we specialise in Microsoft Hyper-V technology.

Server Virtualisation
We can assist in projects to realise any or all of the following server virtualisation benefits:
Increased resilience

  • Servers can be restored in a matter of minutes, dramatically reducing downtime and improving your disaster recovery capability.

Increased capacity for growth

  • A virtualised server environment is highly scalable.

Reduced capital expenditure

  • The requirement for hardware is lower so less expenditure on physical servers is needed.

Reduced maintenance costs

  • A lower physical server count reduces ongoing maintenance and upgrade costs.

High availability and rapid deployment

  • New servers can be created from templates, and minimal downtime is required for upgrades. Virtual servers can be moved from one physical resource to another too.

Increased hardware utilisation

  • Pools of computing power can be shared between virtual servers, drawing more or less power as the load varies, meaning that your hardware resource is fully utilised.

Reduced energy costs and greener IT

  • A lower physical server count means reduced power consumption (so you save on energy costs), and a lower carbon footprint.

Increased flexibility

  • Being able to adapt quickly and take better advantage of hardware means that your business can be much more dynamic with IT resources.

Networking & cabling

We cover the entire range of networking services for business – LAN and physical cabling, wide area networks WAN, broadband, connectivity, security, and telecoms. Here’s how we can help.

 

Our Networking Solutions
We offer the following solutions:
Networking within the building & outside

  • We can offer all cabling and wireless, new hardware, new and upgraded software, phone systems, access security, performance testing, network setup and support, shared access to resources, and managed configuration of user-endpoints such as desktop computers and devices.
  • We provide secure and reliable building-to-building (site-to-site) connectivity, dedicated and shared broadband services.

Auditing and testing

  • If you have problems with computing performance, such as Web speed, or drop outs where you can’t connect to information, we can take look at the problem. We can also audit for conformance with networking standards to ensure everything is fit-for-purpose.

Design and consulting

  • If you’re moving into new buildings, or expanding and have additional premises to connect to, we can ensure that your network, communications and telecoms will be fit for purpose.

Network refurb, new installation or relocation

  • We can cover all of these scenarios, project managing the movement of your technology and network commissioning, configuration and testing.

Event management monitoring

  • Many networking faults and performance issues give warnings before they happen. We can offer 24x7x365 remote monitoring and management, to identify and fix problems before they disrupt you.

Office Moves

Moves, mergers, and growth can require substantial and complex changes to your IT infrastructure. We’ll provide the expert support you need, carefully managing your relocation project to ensure everything works smoothly from day one of your move.

Our Relocation Services
We give you the choice and can assist with all or part of your relocation needs

A complete, project managed relocation package

  • This covers everything from our fully managed relocation project plan – from initially planning the move in advance, decommissioning IT equipment, setting up, testing and installing these systems at your new premises, transferring services such as phone lines and connectivity, and providing post move IT support, if required.

Tailored service

  • Alternatively, you can choose from our wide selection of relocation services to create a tailored service that meets your exact requirements.

IT strategy

Many organisations, regardless of size, fail to gain full benefit from their IT. We’ll address these shortcomings and help align your technology with business objectives so that you succeed through effective planning and best practice IT strategy.

How we can help with your IT strategy
We partner with our clients with the express aim of assisting them to succeed through IT.
We provide numerous IT Management services that can be outsourced or can fit in with your own in-house IT team. This runs right the way up to your own virtual CIO or outsourced IT Director, who can be there whenever needed.
This will be a member of our senior consulting team, who has the knowledge and experience to pull everything together, work with you in the board room to align your technology with your business objectives, eliminate the risks of piecemeal IT, without costing anywhere near as much as a full time senior resource.
Their role will be to understand your longer-term ambitions and to ensure, with you, that ICT contributes to your success.

Tailored Expertise

Receive personalized guidance from our experienced consultants who understand the unique challenges faced by your business. We focus on delivering solutions that fit your specific requirements.

Enhanced Infrastructure

We help you improve your IT infrastructure and processes, ensuring that your technology supports your business goals effectively and efficiently.

Operational Efficiency

Our IT consultancy services lead to increased operational efficiency and significant cost savings, allowing you to focus on your core business activities while we handle the technology.